Frequently Asked Questions

We’ve put together answers to some of the most common questions about our fabrics, bundles, shipping, and returns. From details on our “A Little Less Than Perfect” items to information on delivery times, you’ll find everything you need right here.

If you can’t find the answer you’re looking for, please don’t hesitate to reach out via our Contact Page — we’ll be happy to help.

What does ‘A little less than perfect’ mean?

Items with  ‘A little less than perfect’ sticker are items that are useable but may have imperfections such as prints that have slight faults or are slightly sun damaged. All items will have photographs of defects, please do take a close look at these photographs before making a purchase to ensure that you are completely satisfied. Unfortunately items with this label are non-refundable so please do make sure you are happy with the item before making a purchase.

We try our best to take photographs that show the true colour of a product, however due to lighting and variations in computer screens and mobile phone screens, colours may vary slightly. If your product arrives and it is not as expected please contact us as soon as possible and we will be happy to help you.

We currently do not ship internationally.

We aim to send items as soon as possible and within 14 working days. If there are any problems with your item not arriving when expected please contact us as soon as possible. 

Please contact us urgently if you wish to cancel an order, after 24 hours we will be unable to cancel any orders you have made and you will then need to follow our returns policy.  We have the right to cancel an order if the item is no longer available or an error has occurred, we will send you an email notification and refund you in full.

You will receive and email confirmation after you have placed your order, if you haven’t received an email please check your spam/junk mail box. If there are any problems, please contact us. 

How do I send items back?

To make a return please contact us as soon as possible and within 14 days, please return your items in their original packaging. You will be responsible for the cost of postage unless the item is faulty.

Our bespoke range of one-of-a-kind cushions and homewares to treasure! Lovingly made in the UK, the F&J Collection embodies our signature style and brand values – beautiful pieces, made to last. All of our pieces are made using fabric remnants from designers we love, meaning we can extend our ethos of ‘making designer homeware accessible to all’ by bringing them to you at fantastic prices, too.

We are Located in Saxmundham Suffolk

We aim to add New Items to The website every Thursday

Our fabric bundles include offcuts of beautiful luxury fabrics from high-end fabric designers. Each bundle contains various sized offcuts ideal for crafts and small projects.